Description templates

Description templates provide consistent presentation for eBay listings. They should contain reusable layout and policy-safe copy, not details that are true for only one product.

Create a template

1. Open Settings → Description Templates.
2. Choose the eBay template area.
3. Select Create.
4. Enter a clear internal name.
5. Build the reusable description in the editor.
6. Save and preview it.

Safe content

Include:

• Clear structure for product details.
• Fulfillment and support wording approved for your store.
• Reusable formatting that works on desktop and mobile.

Do not include:

• Supplier credentials or internal URLs.
• Unsupported delivery guarantees.
• A different seller’s contact or return details.
• Product-specific claims that will be copied to unrelated listings.
• Scripts, trackers, or hidden content.

Edit an existing template

Open the template, make the smallest necessary change, save, and preview it against a draft. Existing live listings are not necessarily rewritten merely because a template changed; use the appropriate listing revision when you intend to update them.

Select a template

Choose the template during Import List preparation or through the applicable listing default. Verify the final product description before posting.

Troubleshooting

If formatting looks different on eBay:

• Remove unsupported editor formatting.
• Use simple headings, paragraphs, lists, and spacing.
• Check the eBay preview and live listing.
• Test one revised listing before applying changes broadly.